Prioritizing Employee Experience for Frontline Workers

Hosts: Steve Boese & Trish Steed

Guest: John Hadeed, US Vice President, People & Culture at Primark

Today, we met with John Hadeed from Primark to talk about the importance of the employee experience for frontline workers. We look at the dynamic retail landscape, focusing on Primark's strategic growth plans and innovative HR strategies, and explore how prioritizing the workforce, fostering career development, and enhancing the employee experience will drive success in the market. From recruitment to leadership development, we discuss how Primark attracts and retains talent while emphasizing people over technology.

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This episode of At Work in America is sponsored by Paychex, one of the leading providers of HR, payroll, retirement, and insurance solutions for businesses of all sizes. We’ve worked together with Paychex and 9 of our HR insider friends to assemble a comprehensive guide to HR tech in 2024. With so many new technologies hitting the market and what’s quickly becoming an AI- obsessed work culture, it can be hard to find a starting point. This toolkit is the first step in cutting through all that noise. Grab your free copy today at paychex.com/awia.

Prioritizing Employee Experience for Frontline Workers

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