Myra Golden Shares What It Takes to Deliver Expert Customer Service

Myra Golden is a highly sought-after consumer affairs advisor. A passionate consumer advocate, she is committed to helping brands listen to consumers through all contact channels-and then delivering responsive, friendly service. She has been commissioned by Fortune 100 companies in a variety of industries to reshape the service culture and to design a social media customer service strategy. Myra has been an instrumental part of the hands-on development and planning of customer service strategy for such companies as: National Car Rental, Acuvue, Coca-Cola, Kraft Foods, Verizon Business, and Michelin Tires. Pull up a chair and learn how Myra Golden leads the customer service market. Learn more about Myra at www.myragolden.com. Join us on this call at www.blogtalkradio.com/paullawrencevann, call us with questions at (646) 595-4797 and join us on the web chat.