Radio Show 557: How Brand and Customer Alignment Impact Engagement

Guests: Niall Cluley & Andree Gowar

Naill Cluley is a Chartered FCIPD and an expert in culture and performance, helping ambitious organisations and teams navigate through change and achieve sustainable performance and growth. As Managing Director at Dragonfish Consulting, Niall leads and supports the team across all areas including our proposition development and key client relationships. He ensures we stay ahead through our continued development in the field of culture and performance by linking our research and insight across multiple sectors with our experience to maximise findings and recommendations.

Andree Gowar is an established consultant with over 25 years’ experience designing and delivering culture change and employee engagement strategies across a breadth of organisations. Andree leads a team of consultants working with clients to make culture change real and tangible by linking it to business performance and compliance. Andree is the driving force behind our independent research that proves the links between customers, brand and people and how our team of consultants apply this knowledge and data in support of achieving alignment for our clients and their teams.

Join us as we discuss how measuring employee engagement, experience and culture differ.