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Colette Douglas, president of Elite Customer Service in Ann Arbor, joins EverythingHR host Felicia G. Harris to discuss important aspects of excellent customer service such as paying attention to details, having high expectations for employees, being consistent and respectful, and having character and integrity.
Real customer service is about the details
Resources Mentioned www.elite-customer.com Linkedin https://www.linkedin.com/company/everythinghr1