Popular in Business
-
Labor Relatedly Episode 18 with Michael VanDervort and Jon Hyman
in Business
Jon Hyman and Michael VanDervort get together for another episode of Labor Relatedly to discuss the latest developments in labor relations. In this episode, they cover the most recent developments between Starbucks and Starbucks Workers United, the joint employer rules, and what's happening in the world of beer.
-
From Navy Wings to Sizzling Burgers: Doug Willmarth’s Trailblazing Journey!
in Business
Doug Willmarth shares his career journey from being a navy pilot to finding his passion in marketing and the restaurant business, leading to various roles including chief marketing officer at Wingstop and President at Mooyah Burgers, Fries, and Shakes. With experience in brand management at companies like Kraft Foods and PepsiCo, Willmarth transitioned into franchising, gaining a deeper appreciation for its impact while at Wingstop. He later worked with Rave Cinemas and Pizza Hut before joining Mooyah, where he learned the intricacies of running a smaller company, preparing him for executive leadership.
At Mooyah, Willmarth focuses on high-quality food, particularly burgers, fries, and shakes, adopting a specialization strategy akin to successful brands like Chipotle and Chick Fil A. He emphasizes the use of certified Angus beef and the importance of streamlined operations for consistent service across franchises. Despite challenges during the COVID pandemic, Mooyah thrived due to a robust digital and delivery infrastructure, without losing any franchisees, and even fostered stronger collaboration between franchisor and franchisees.
Wilmarth discusses the success of franchisees from other brands like Freddy’s and McDonald’s, noting the trend towards multi-unit operations and the goal to open 16 to 18 new locations annually, eventually reaching 25 to 30. He acknowledges current labor market challenges post-COVID, such as cost and labor inflation, underscoring the need for flexibility and support for franchisees and the importance of employee development in the hospitality industry.
As president of Mooyah, Willmarth encourages those interested in franchising opportunities to reach out for more information and expresses eagerness to share the brand’s delicious offerings over lunch, highlighting the rewarding potential of making a difference in communities through franchising.
-
Radio Show #529: Leading the Listening Organisation
in Business
Special Guests: Mike Pounsford, Kevin Ruck and Howard Krais
Leading the Listening Organisation was published in December 2023.
This book explores tapping into employee voices for better decisions, innovation, and performance. ‘Leading the Listening Organisation’ offers practical strategies, based on global research across 500 organisations, to create resilient workplaces where open communication and fresh ideas thrive. Essential reading for leaders, HR, and communication professionals.
Topics covered include why listening matters, barriers to listening, creating listening climates and leadership’s role in listening.
There will be three of us in this episode.
Mike Pounsford founded Couravel, an organisation development consultancy specialising in change communication, in 2001. He works internationally for private, public and third sector organisations and is an IAF Certified Professional Facilitator.
Kevin Ruck is the co-founder of PR Academy, the largest provider of Chartered Institute of Public Relations (CIPR) qualifications and the editor of Exploring Internal Communication, also published by Routledge.
Howard Krais co-founded True,, an employee experience and engagement consultancy, in 2023 following several senior roles in large global organisations and two years leading the UK chapter of the International Association of Business Communicators (IABC). Join us as we discuss leading the listening organisation.
Listen Live (Archive Available)
Host: Jo Moffatt
-
Replacing Surveys with Sentiment Arc: What I learned from analyzing 29,000 calls
in Business
Customer service surveys are no longer effective. Response rates are low, customers are tired of endless requests, and it’s becoming more difficult to get actionable data.
A new technique called sentiment analysis analyzes the conversations you’re already having with customers so you don’t have to pester them with survey requests. This technique can reveal immediately actionable insights, including trends you might miss with a traditional survey.
Guest Jeff Toister:
Jeff's first customer service interaction ended in a service failure. Vowing to learn from that experience, he became obsessed with customer service.
Today, he is ranked as one of the Top 30 Customer Experience Professionals in the World by Global Gurus.
He's written four books including The Service Culture Handbook, a step-by-step guide to getting your employees obsessed customer customer service.
More than 12,000 customer service professionals around the world subscribe to Jeff's Customer Service Tip of the Week email.
Over three million people have taken one of his video-based training courses on LinkedIn Learning. His Customer Service Foundations is LinkedIn Learning's most-watched customer service course in the world.
-
What if my spouse doesn't accept the divorce paperwork?
in Legal
Any divorce is a complicated and difficult process, both legally and emotionally. Even spouses who agree on most things can have a lot of stressful hurdles. In some situations, the issue may be that one spouse refuses to sign the divorce papers. In a circumstance where a divorce is more contested, divorce proceedings can be longer and more draining. It’s important to know what to do if you face this situation. This podcast episode is based on an article on our St. Charles Divorce Lawyers blog titled: What Do I Do If My Spouse Won’t Sign the Divorce Papers? To learn more, interested individuals can contact our Fort Wayne, Indiana divorce lawyers online or by calling 855-805-0595.
-
Live at IFA 2024 Part 2 with Jack Monson
in Marketing
We’re Live again at IFA 2024! Thanks to the crew of BizCom Associates for letting us record their booth in the heart of “Franchise City”. Today's guests: Mark Jameson of Propelled Brands, Rocco Fiorentino of Benetrends, and Rob Pricefrom School of Rock!
We’re finding out what these franchise thought leaders want to tell the world about franchising.
Thanks for your ongoing support Northeast Color, AnswerConnect, and Hughes.
And thank YOU for listening and staying connected on the Social Geek Radio Network.
https://www.northeastcolor.com/
https://www.answerconnect.com/franchise
http://hughes.com/franchise
-
Investor Pitch Practice at Free Startup Office Hours with StartupCouncil.org CEO
in Business
Investor pitch practice for startup founders seeking venture capital and angel investors - free feedback session! This month's Startup Office Hours will help selected entrepreneurs with live pitch practice, Q&A, coaching from StartupCouncil.org founder (and angel investor) Scott Fox, plus friendly audience feedback.
Bring your startup questions and challenges to the Startup Council’s FREE founder support “Office Hours”. You can get FREE expert Silicon Valley advice to help you start and grow your venture.
A free, fun, friendly #livestream show for startup founders and friends, our mission is to increase access to innovation and investment for all. Join Startup Council CEO, Scott Fox, for valuable startup strategy advice, fundraising expertise, and networking, too.
WHEN: The 4th Tuesday of every month at NOON Pacific Time (300pm ET/~800pm UTC):
https://startup-office-hours.eventbrite.com
AT SHOW TIME YOU CAN WATCH & CHAT LIVE AT ANY OF THESE CHANNELS:
https://www.linkedin.com/company/startupcouncil
https://www.youtube.com/scottfox (Live Chat!)
https://www.facebook.com/clickmillionaire
Podcast: http://scottfoxradio.com
-
Skills-based Hiring Initiatives Slow to Impact Who Gets Hired
in Business
The Workplace Minute powered by H3 HR Advisors
Sponsored by Paychex - one of the leading providers of HR, payroll, retirement, and software solutions for businesses of all sizes - learn more at www.paychex.com/awia.
Hosts: Steve Boese
Welcome to the Workplace Minute powered by H3 HR Advisors. A short, quick version of the popular HR Happy Hour Podcast, where Steve Boese takes on topics on Human Resources, HR technology, work, and the workplace. And more.
In this episode Steve discusses a new study which shows that many "skills-based" hiring programs have yet to impact whom is actually getting hired.
To listen to the Workplace Minute powered by H3 HR Advisors - add the Workplace Minute by H3 HR Advisors skill to your Amazon Echo device's Flash Briefing or Daily News Update.
Learn more at www.h3hr.com and www.hrhappyhour.net
-
NABWIC Talks Empowering Entrepreneurs: A Deep Dive with M. Gill & Associates
in Entrepreneur
In this inspiring episode of NABWIC Talks, we sit down with Ms. Joy Starkey of M. Gill & Associates, Inc., a beacon of support for small entrepreneurial businesses. Discover the foundation and mission that drives M. Gill & Associates, their dynamic relationship with NABWIC, and the transformative work they do to uplift and empower budding entrepreneurs. Whether you're a small business owner seeking guidance or just interested in the remarkable synergy between NABWIC and M. Gill & Associates, this conversation sheds light on the paths to success and the power of collaboration. Join us for an insightful session that celebrates and supports the entrepreneurial spirit.
MBDA Capital Readiness Program (MBDA CRP) | Technical Assistance Center |Florida, Puerto Rico & US Virgin Islands | Funded by: Minority Business Development Agency (MBDA) | Operated by M. GILL & ASSOCIATES, INC. | 786.515.0670 | www.mbdaexport.com |email: indya@floridambda.com|floridambdacrp.com | marie@MGILLonline.com
_____ NABWIC's Vision: The Vision of the National Association of Black Women in Construction (NABWIC) is to build lasting strategic partnerships with first-rate organizations and individuals that will provide ground-breaking and innovative solutions for black women in construction and their respective communities.| NABWIC.ORG
-
Workplace Violence Today: More than Disgruntled
in Business
Our understanding of workplace violence has evolved and expanded since the 90's. Join us on Women Lead Radio as Jaimee Pittman, your host of Workplace Violence: Prevention & Intervention, has a conversation with Suzanne Hoffman, Ph.D., Executive VP, Client Services of Workplacce Guardians, Inc. (www.WorkplaceGuardians.com), on the different types of workplace violence and the myth that someone "snapped".
Sponsor Appreciation!
Thank you to our partner and show sponsor, National University (www.nu.edu)!
Interested in Learning More About Connected Women of Influence?
Click Here (https://connectedwomenofinfluence.com/attend-an-event-as-our-guest/) to Be Invited as Our Special VIP & Guest to a Future Event!
Interested in Becoming a Member of Our Professional Community!?
Click Here (https://connectedwomenofinfluence.com/membership-application/) to Apply for Membership!
-
Franchise Interviews Meets with Coleman Peavy of ResiBrands Franchise
in Entrepreneur
We have a great show. We are meeting with Coleman Peavy, Director of Franchise Development at ResiBrands. Resibrands is the parent company to various franchise opportunities, including That 1 Painter, Garage Up, and Pinks Window Services. ResiBrands offers entrepreneurs unmatched value in franchising and is known for its culture, values, and world-class support systems. The success of their franchisees is their measure of success. Resibrands choose franchising as a business model to help others achieve their entrepreneurial dream. In part two, we play a clip from our popular Great Quotes in Franchising podcast featuring Michael Gerber.
-
Julie Grzeda - Director, Early Career Talent at GE Aerospace
in Work
In this episode of Fairygodboss Radio, Kumud Bika, VP at The Muse, sits down with Julie Grzeda, Director of Early Career Talent at GE Aerospace. Starting as a chemistry major, Julie found her true calling in human resources during an internship at GE in the '90s, marking the beginning of her impactful tenure.
From her early days on the shop floor to leading change in early career development, she shares insights on the power of continuous learning and building meaningful relationships. Hear Julie's candid stories about navigating dual careers, relocating to different geographies, and finding balance between work and life's rubber vs. crystal balls.
Fairygodboss is proud to partner with GE Aerospace. Find a job there today!
- ...
About Business
If you're looking to launch a business or take your career to the next level, don't underestimate the power of BlogTalkRadio as both an educational tool and a social network – with 23 million listeners a month and 12,000 hosts, you can join discussions lead by the world's leading entrepreneurs, analysts, authors and coaches, and ask all your pressing questions via our chat rooms and live call-ins! It doesn't get much better than financial advice from money-management mogul Suze Orman or brand-building strategy from celebrity chef Emeril Lagasse. Need to get up to speed on how to maximize your Twitter, Facebook, Google+ or Pinterest presence? You'll find plenty of shows on social media marketing, including tips from tech legend Guy Kawasaki. Network with professionals on every level, on everything from job interviews, career consulting, sales training, productivity, legal advice, financial planning, solopreneurship, real estate trends, product design, work-life balance, mentoring and more.
Join Host Live Chats
- Donny C (3 chatters)
- BeverlyD (1 chatters)
- FreedomizerRadio (1 chatters)