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00:04Could 2025 be the Year of Revenge Quitting?
in Business
The Workplace Minute powered by H3 HR Advisors
Sponsored by Paychex - one of the leading providers of HR, payroll, retirement, and software solutions for businesses of all sizes - learn more at www.paychex.com/awia.
Hosts: Steve Boese
Welcome to the Workplace Minute, brought to you by H3 HR Advisors! Your quick-hit version of the HR Happy Hour Podcast, where Steve Boese shares the latest in Human Resources, HR tech, workplace trends, and more—all in just a few minutes. Tune in and stay on top of what’s shaping the workplace!
In this episode Steve discusses how 2025 could spur a wave of "Revenge Quitting" as an improving job market may lead many more workers to quit for new and better opportunities elsewhere.
To listen to the Workplace Minute powered by H3 HR Advisors - add the Workplace Minute by H3 HR Advisors skill to your Amazon Echo device's Flash Briefing or Daily News Update.
Learn more at www.h3hr.com and www.hrhappyhour.net
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Featured00:41
Beyond Food Franchises: Exploring Non-Food Opportunities
in Entrepreneur
Beyond Food Franchises: Exploring Non-Food Opportunities
While food franchises are undeniably our most popular category, franchising extends far beyond the realm of food. Over the years, we’ve featured numerous exceptional franchises in the service industry. These businesses, though often highly profitable, present unique marketing challenges.
Our podcast begins with a discussion inspired by Dr. Martin J. McDermott’s LinkedIn article, "You Had Me at Hello: The Power of the Follow-Up." This piece highlights the critical role of post-service communication in fostering customer loyalty. Using compelling anecdotes—like a dentist’s thoughtful follow-up call or a repairman’s check-in after servicing a refrigerator—Dr. McDermott underscores how small gestures can leave a lasting impact. He also introduces the RATER model (Reliability, Assurance, Tangibles, Empathy, Responsiveness) as a framework for assessing service quality, emphasizing how even brief interactions can strengthen customer relationships. Drawing from his expertise as a marketing professor and franchising authority, he concludes by celebrating the often-overlooked importance of a simple greeting and timely follow-up.
Next, we sit down with Jon Ostenson, a consultant, entrepreneur, and author specializing in non-food franchising. As a former Inc. 500 Franchise President and multi-brand franchisee, Jon offers invaluable perspectives on this sector. We explore insights from his latest book, Non-Food Franchising: The Better Path to Franchise Ownership. Finally, in the second segment of the episode, we feature an excerpt from our celebrated podcast series, Great Quotes in Franchising.
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00:32
From Insight to Impact: Unlocking Value Force Multipliers in CX
in Business
Customer journey mapping isn’t just an exercise in theory—it’s the foundation for driving measurable business results. In this episode of CallTalk, Bruce Belfiore is joined by CX expert Justin Robbins to discuss Value Force Multipliers: the key actions that transform customer insights into tangible improvements for both customer satisfaction and the bottom line. Justin will break down how to identify these multipliers, why they matter, and how organizations can move beyond passive analysis to implement real-world solutions. With his candid, no-nonsense approach, Justin will challenge you to think differently about the role of data in customer experience and leave you with actionable strategies to make a measurable impact. If you're ready to turn insights into impact, this is the conversation you’ve been waiting for.
The call is about value force multipliers and how they can be used to improve customer experience. The speaker discusses the concept of value force multipliers and how they can be used to drive change in an organization. They also talk about the importance of identifying patterns, cross-functional brainstorming, and the need for small but impactful changes. The speaker also mentions the importance of aligning teams and avoiding overcomplicating data. The speaker and Bruce discuss the importance of focusing on measurable, actionable outcomes and the need to shift the perception of the contact center as a cost center to a growth engine. They also talk about the role of the mission statement in financing budgets. The call is about the future of customer experience and the role of value force multipliers in shaping the industry. The speaker is excited about the potential of artificial intelligence and predictive analytics to help organizations quantify the impact of their decisions.
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Featured00:33
Close Up Radio Welcomes Back Entrepreneur Dexter Morrison
in Entrepreneur
Portland, OR - Dexter Morrison, a visionary entrepreneur, is leveraging his personal journey and professional alliances to uplift underprivileged communities through an innovative model of community development. After overcoming profound personal challenges, Morrison has embarked on a mission to build economic and social bridges in disadvantaged areas, beginning with Portland, Oregon, and extending to Hawaii and beyond.
Aligning with Sports Facilities Advisory, a company renowned for constructing sports complexes since 2003, Morrison conceptualized a comprehensive plan to foster wealth and opportunity in underprivileged communities. His strategy includes the development of the National Civil Rights Sports and Education Arena, a project aimed at transforming the community landscape.
Dedicated to creating substantial change, Morrison’s partnerships reflect a diverse mix of expertise—all focused on the common goal of reviving underprivileged areas. By bringing together people of different backgrounds, Morrison is working on collaborative efforts to generate monumental change from the bottom up.
As his project garners attention from civic leaders and investors across the country, Morrison invites those interested in being part of the movement to join his journey. By showcasing these development opportunities, Dexter Morrison aims to inspire other regions and leaders to take similar steps toward economic revitalization.
Dexter Morrison’s vision for empowering underprivileged communities through strategic development is both ambitious and achievable. As he continues to advocate for sustainable progress, Morrison encourages individuals, businesses, and leaders to participate in these growth opportunities.
For more information about Dexter Morrison, please visit https://www.poadex.com
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Featured00:24
Nips: December 15, 2024
in Business
Get caught up on the latest news from around the pulp and paper world in our weekly program, including updates from Canfor, Vida AB, Green Bay Packaging, Billerud, Kruger Products, Pactiv Evergreen, Novolex, Georgia-Pacific, JD Irving, Metsä and more.
Available on iTunes
Listen live at 6 p.m. EST on Sunday, 15 December 2024, or anytime afterward.
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00:32
Social Media Savvy: Your Business's Secret Weapon
in Business
Have you ever wondered if using Social Media was right for your business? Join us on Women Lead Radio as Kimberley Ausgood, your host of Smart Money Moves, has a conversation with Anna Tutt, Realtor, Tax Consultant and Social Media Strategist of Queen Tutt Enterprises (thequeenoflistings.com). Tune in for this exciting episode as we discuss the ways that Social Media can enhance your business.
Sponsor Appreciation!
Thank you to our partner and show sponsor, Microsoft (www.microsoft.com)!
Interested in Learning More About Connected Women of Influence?
Click Here (https://connectedwomenofinfluence.com/attend-an-event-as-our-guest/) to Be Invited as Our Special VIP & Guest to a Future Event!
Interested in Becoming a Member of Our Professional Community!?
Click Here (https://connectedwomenofinfluence.com/membership-application/) to Apply for Membership!
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Featured01:01
Flourishing Without Sacrificing What is Truly Important
in Entrepreneur
Being successful means nothing if you lose everything important in the process. What qualities are important to you in life and business? Are you paying attention to the non-negotiables?
Listen in with Steve, Ashsish, Mike and Jeffrey and hear how they have developed ways to preserve the important aspects while reaching success at the same time. Learn how you can do the same on your journey as a thriving entrepreneur.
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00:48
NABWIC Talks Unwrapping New Business Perks: Lowe’s Benefits for NABWIC Members
in Entrepreneur
In this episode, we replay a sit down with Ian Michaelchuck to explore the exciting new benefits available to NABWIC members through Lowe’s GPO Program. Learn how you can unlock exclusive perks, including eGift Cards, Bonus Points, exclusive merchandise, and other valuable business incentives. Tune in to discover how these benefits can help you grow your business and get the most out of your NABWIC membership!
___ NABWIC's Vision: The Vision of the National Association of Black Women in Construction (NABWIC) is to build lasting strategic partnerships with first-rate organizations and individuals that will provide ground-breaking and innovative solutions for black women in construction and their respective communities.| NABWIC.ORG
Brought to you by NABWIC\s Sponsorship and Education Committees
For more information contact: Egheosa Igbinoba | 3057852367 | education@nabwic.org
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00:45
Author Terrella Omaña Is On Air!
in Entrepreneur
Terrella Omaña is a dynamic and inspiring individual whose life embodies faith, resilience, and ambition. A woman of God, devoted wife, and loving mother, Terrella is deeply committed to her family and her spiritual journey. Born and raised in Sacramento, California, she has successfully woven her diverse experiences into a rich tapestry of accomplishments that continue to inspire those around her.
As a proud United States Air Force (USAF) veteran, Terrella’s journey is marked by discipline, determination, and an unwavering commitment to excellence. Her time in the service instilled in her a deep sense of purpose and a desire to lead by example—qualities that resonate throughout her work and personal life.
An accomplished entrepreneur, Terrella has built a thriving career while balancing the demands of motherhood and family life. Her entrepreneurial ventures reflect her passion for empowering others to embrace their potential and create meaningful change in their lives.
As an author, Terrella channels her wisdom and experiences into written works that inspire and uplift. Her books explore themes of faith, perseverance, and personal growth, offering readers practical guidance and heartfelt encouragement. Her unique perspective as a USAF veteran and multifaceted internet personality gives her writing a distinctive voice that resonates with audiences from all walks of life.
Beyond her roles as a wife, mother, and author, Terrella is a well-known public figure and internet personality. Her engaging presence on various platforms has earned her a loyal following, where she shares her insights on faith, family, entrepreneurship, and personal development. Through her candid and authentic storytelling, she has become a beacon of hope and positivity for many.
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00:47
Merry Christmas from our VITFriends family to your family!
Merry Christmas and a Bright, Happy and Healthy New Year to you and your!
Love and Blessings!
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00:45
Lawyer Norm Blumenthal: Now What!
in Entrepreneur
Norm Blumenthal - an attorney for workers and consumers. Selected as one of the Top Attorneys in Southern California. Norm was inducted and recognized as one of America's Most Trusted Lawyers in Employment Law. Connect with Bert: YouTube | Twitter | Instagram Get a Free Copy of Dominating Your Mind: https://amzn.to/2XuM9Xr While supplies last, limited time. About the host: Bert Martinez is a successful entrepreneur and best-selling author. Bert is fascinated by business, marketing, and entrepreneurship. One of Bert’s favorite hobbies is to transform the complicated into simple-to-understand lessons so you can apply them to your business and life. Bert is also obsessed with exploring the mindset of the high achievers so you can follow their secrets and strategies.
Now What!
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01:41
Scott Johnson and Amway Coach Amber on Building Fortunes Radio Peter Mingils
in Business
Stop the Amway Tool Scam Scott Johnson and Amway Coach Amber on Building Fortunes Radio with Peter Mingils.
Scott Johnson and Peter Mingils host a Building Fortunes Radio weekly Radio episode every Saturday at 8:30PM Eastern. Stop the Amway MLM Tool Scam what Scott Johnson is known for. Scott tex johnson is the a previous Amway Distributor who found he lost a lot of time and money pursuing a Network Marketing Business with Amway just to find that most of the Distributors make money on the System of Tools, like books, DVDs, MP3, Events, websites and apps.
https://facebook.com/scotttexjohnson Scott johnson on Facebook on YouTube and twitter
Scott Tex Johnson & Peter Mingils on Building Fortunes Radio. https://www.buildingfortunesradio.com/scott-johnson
https://www.buildingfortunesradio.com/scott-johnson-peter-mingils/bf-3989
MLM on:
On https://mlm.news and MLM Charity https://mlm.charity
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