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Are your customers excited about YOU and YOUR Products & Services? If the answer is YES, then guess what you have arrived in a place in business that very few entrepreneurs do. The place where your customers speak so highly about you that 80% of your business is referrals. You should only have to obtain 20% of your customers from marketing, and the other 80% should come from your customers promoting and advocating on your behalf. It's one of the best compliments in business is to have your customers promote YOUR business.