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In this half hour episode, Susan Lager explores the benefits of an apology on both the wrongdoer as well as the impact on the wronged person in a hurtful situation or event.
She also touches upon the "How To" of an effective, heartfelt and impactful apology, drawing from her new book, "Become Relationship Smart Without A Lifetime of Therapy."
Tune in, or you may be sorry!