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Are you leaving your customers confused?
Is it clear to your client what the next step is?
If you are not sure think about how that feels for your customer. You need to have a plan. Your plan needs to be a step by step process that takes a potential customer to a long term repeat customer. What we want is for our customers to be waiting for another opportunity to do business with us. Like when you buy something you from the store and really enjoy it. Remember how it feels when you just couldn’t wait until the next time you could get more?
Not having a plan feels like this: Think a a time when you have gotten lost in a store trying to find something. Remember how it feels to go where you think something should be and it isnt there?
Have you ever not done business with someone because you were too confused to make a decision? Have you ever left a store you intended to buy from because you couldnt find what you were looking for? OR how does it make you feel when someone comes up to you and shows you where something is. Do you like finding what you want and need when you are ready to buy?
So do your customers!
To help us better understand this is Host Steve Kidd is joined by guest Kamala Chambers.
Kamala is passionate about helping you THRIVE in your life and in your business. As a web designer and a relationship coach she is the perfect person to help you build a stronger relationship with your clients and live as a Thriving Entrepreneur