Business Infrastructure

As you know, the onset of the pandemic exposed operational vulnerabilities for many.

Suddenly, supply chain disruptions became front-page news.

The time is ripe for exploring topics like operational excellence, business infrastructure, and process improvement.

Tune in to hear Alicia Butler Pierre's thoughts on:

• What is business infrastructure?
• Why does it matter?
• What are 4 questions that business infrastructure answers?
• Can you tell us more about your system for creating business infrastructure?
• What are some tools you recommend to help small businesses digitize their operations?
• Why do you describe the relationship between Sales/Marketing and Operations as the “battle between the seen and the unseen”?
• What home office setup tips do you have for people working remotely?
• And much, much more!