Radio Show #337: How To Create Loyalty in a Disloyal Society

Special Guest: Chris Lincoln – Head of Learning and Development at Puttshack

Chris has worked across several industries for the last 15 years in Training, Learning & Development.

He has designed and implemented a wide variety of initiatives to improve staff engagement, build strong work forces and develop business leaders. From the London Olympics to Puttshack’s technology lead Mini Golf concept, the focus of his career has been delivering successful engagement with a diverse and evolving workforce.

Chris will be talking about the challenges of creating loyalty in a disloyal society for both customers and employees today. In a discussion focused around the gulf between mere communication and genuine connection, he will cover how businesses can address the shifting criteria that creates a sense of value for staff, and loyalty in customers.

Join us as we discuss the challenges of creating loyalty in a disloyal society for both customers and employees today.

Host: Jo Dodds