Radio Show #528: The Benefits of Strategic Communication

Special Guest: Sharn Kleiss: Internal Comms & EX Strategy and Gary Moss: Internal Communication Director at Gallagher’s Communication Practice

Sharn Kleiss (she/her) is Strategy Partner: Employee Experience & Insights at Gallagher’s Communications Practice, and has worked in the employee engagement field for a decade. Sharn’s expertise is focused on the interplay between internal communication and employee experience, and this comes to life in Gallagher’s annual State of the Sector report, which she is leading in 2023/24.

In its 16th year, Gallagher’s State of the Sector is the definitive internal communications trends report.

A record 2,300 communicators took part in this year’s survey, and the 2024 report aims to answer the big comms questions, like:

⁃              How are communicators using and feeling about AI?

⁃              Who is actually responsible for the people manager ‘problem’?

⁃              As communicators, how much strategic influence do we really have?

⁃              Communication channels: what’s changing and why

Our research looks at the benefits of being a strategic communicator (and how that affects your wellbeing), and uncover the four key documents that increase satisfaction, effectiveness and understanding.

In this episode, we’ll discuss the findings of the 2024 report and what it means for communicators – both as humans and a business function.

Join us as we discuss the benefits of strategic communication