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Our Terms of Use and Privacy Policy have changed. We think you'll like them better this way.
Does customer service, or customer no-service seem to differ depending on where you shop or who you are? We will take a new look into the various arenas of customer service to find out why this may or may not be the case.
My special co-host is Jacqueline Sookram.
We want to hear from you about your customer service experiences. Whether you are a customer service provider or customer, we welcome your thoughts.
You may join the conversation by calling 516-418-5894.