Our Terms of Use and Privacy Policy have changed. We think you'll like them better this way.

FranchiseInterviews

Franchise Interviews

Edit Profile
Episodes
910
Followers
Listens
333153
×  

Follow This Show

Stay in the know about new episodes and updates.
Featured Host
Live Join the Audience
Welcome to Franchise Interviews weekly podcast and radio show. If you ever dreamed of one day owning your own business, then you have come to the right place. Listen to detailed interviews/podcasts with some of the most informative sources on the topics of franchising and entrepreneurship. People are hungry for good vital content (Keyes, 2009). To date, we have recorded over 850 interviews on our weekly franchise radio show with some of the top franchisors, franchise experts, franchise attorneys, franchisees, and franchise authors. You can even listen to our shows based on the category of interest on our website at https://www.franchiseinterview.com We have met with some exciting new franchise concepts as well as some of the biggest names in franchising. As a visitor to our website, all you have to do is click and listen. So grab a cup of coffee, sit back, and enjoy. Live shows can be heard on Blog Talk Radio every Thursday at 10AM EST, 7AM PST. It's no problem if you can't listen to the live show. Each show is recorded and immediately placed in our library of audio archives. To date, we have had over a quarter of a million listeners! Franchise Interviews is hosted by Dr. Martin J. McDermott.

Upcoming Broadcasts

Beyond Food Franchises: Exploring Non-Food Opportunities While food franchises are undeniably our most popular category, franchising extends far beyond the realm of food. Over the years, we've featured numerous exceptional franchises in the service industry. These businesses, though often highly profitable, present unique marketing challenges. Our podcast begins with a discussion inspired by Dr. Martin J. McDermott's LinkedIn article, "You Had Me at Hello: The Power of the Follow-Up." This piece highlights the critical role of post-service communication in fostering customer loyalty. Using compelling anecdotes—like a dentist's thoughtful follow-up call or a repairman's check-in after servicing a refrigerator—Dr. McDermott underscores how small gestures can leave a lasting impact. He also introduces the RATER model (Reliability, Assurance, Tangibles, Empathy, Responsiveness) as a framework for assessing service quality, emphasizing how even brief interactions can strengthen customer relationships. Drawing from his expertise as a marketing professor and franchising authority, he concludes by celebrating the often-overlooked importance of a simple greeting and timely follow-up. Next, we sit down with Jon Ostenson, a consultant, entrepreneur, and author specializing in non-food franchising. As a former Inc. 500 Franchise President and multi-brand franchisee, Jon offers invaluable perspectives on this sector. We explore insights from his latest book, Non-Food Franchising: The Better Path to Franchise Ownership. Finally, in the second segment of the episode, we feature an excerpt from our celebrated podcast series, Great Quotes in Franchising.
  • by FranchiseInterviews
  • in Entrepreneur
  • 00:45
Reminder Reminder

On-Demand Episodes

FranchiseInterviews

Today, Franchise Interviews is celebrating National Pizza Day, February 9. Over the years, we met with some exciting pizza franchises. Today, you will hear interviews with three pizza franchises. First, you will hear out interview with Mary... more
Play Now
FranchiseInterviews

We have a great show. Today we are going to talk about Undercover Boss and the Undercover Boss experience. We had many guests on Franchise Interviews appear on Undercover Boss. If you haven't seen the show, Undercover Boss is a... more
Play Now
FranchiseInterviews

We have a great show. We are meeting with the Telephone Doctor, Nancy Friedman. Nancy is an expert on customer service, communication skills and sales. Nancy Friedman is a sought-after keynote customer service speaker at... more
Play Now
FranchiseInterviews

The Eola Wine Company has over 70 wines by the glass, 11 wine flights, over 30 boutique/microbrewed bottled beers, tapas and deserts. The Eola Wine Company is where friends have a place to get together - to share stories, some... more
Play Now
FranchiseInterviews

One popular question we hear is, do I need a business plan if I am buying a franchise? The quick answer is yes! Cheree Warrick is an expert when it comes to planning. Cheree is a business plan writer at The Profit Partner. Find out... more
Play Now
FranchiseInterviews

We are meeting Jimmy St. Louis. Jimmy is an entrepreneur, competitive athlete, and businessman. He is currently an operating partner of Ayon Capital, Franchise Accelerators, and the founder of Franchise123. As the founder of Franchise123,... more
Play Now
FranchiseInterviews

Meet with William F. Repack of Franchise-Specialists Franchise Specialists, Inc. (FSI) offers a full line of services in developing new franchising programs, one of which is helping you to sell your franchise. William F. Repack, Ph.D. offers... more
Play Now
FranchiseInterviews

We are meeting with Rick Porter, President and Founder of Cinch I.T. Cinch I.T, a franchised computer support company, presents businesses of all sizes an alternative to hiring their own I.T. staff while providing customized quality... more
Play Now

How important to you is it if you were at at dinner party and someone asked you what you do for a living? This was a great quote from Karol Mercurio who is a franchise consultant for Matchpoint. Karol explains why and gives a great... more
Play Now
FranchiseInterviews

We are meeting with Dr. Jason Helfrich of 100% Chiropractic. 100% Chiropractic is a family of full-service wellness clinics that offer cutting-edge chiropractic care, massage therapy, and a full line of supreme quality nutritional supplements.... more
Play Now
Show Extras

Facebook comments

Available when logged-in to Facebook and if Targeting Cookies are enabled