Our Terms of Use and Privacy Policy have changed. We think you'll like them better this way.

FranchiseInterviews

Franchise Interviews

Edit Profile
Episodes
910
Followers
Listens
333149
×  

Follow This Show

Stay in the know about new episodes and updates.
Featured Host
Live Join the Audience
Welcome to Franchise Interviews weekly podcast and radio show. If you ever dreamed of one day owning your own business, then you have come to the right place. Listen to detailed interviews/podcasts with some of the most informative sources on the topics of franchising and entrepreneurship. People are hungry for good vital content (Keyes, 2009). To date, we have recorded over 850 interviews on our weekly franchise radio show with some of the top franchisors, franchise experts, franchise attorneys, franchisees, and franchise authors. You can even listen to our shows based on the category of interest on our website at https://www.franchiseinterview.com We have met with some exciting new franchise concepts as well as some of the biggest names in franchising. As a visitor to our website, all you have to do is click and listen. So grab a cup of coffee, sit back, and enjoy. Live shows can be heard on Blog Talk Radio every Thursday at 10AM EST, 7AM PST. It's no problem if you can't listen to the live show. Each show is recorded and immediately placed in our library of audio archives. To date, we have had over a quarter of a million listeners! Franchise Interviews is hosted by Dr. Martin J. McDermott.

Upcoming Broadcasts

Beyond Food Franchises: Exploring Non-Food Opportunities While food franchises are undeniably our most popular category, franchising extends far beyond the realm of food. Over the years, we've featured numerous exceptional franchises in the service industry. These businesses, though often highly profitable, present unique marketing challenges. Our podcast begins with a discussion inspired by Dr. Martin J. McDermott's LinkedIn article, "You Had Me at Hello: The Power of the Follow-Up." This piece highlights the critical role of post-service communication in fostering customer loyalty. Using compelling anecdotes—like a dentist's thoughtful follow-up call or a repairman's check-in after servicing a refrigerator—Dr. McDermott underscores how small gestures can leave a lasting impact. He also introduces the RATER model (Reliability, Assurance, Tangibles, Empathy, Responsiveness) as a framework for assessing service quality, emphasizing how even brief interactions can strengthen customer relationships. Drawing from his expertise as a marketing professor and franchising authority, he concludes by celebrating the often-overlooked importance of a simple greeting and timely follow-up. Next, we sit down with Jon Ostenson, a consultant, entrepreneur, and author specializing in non-food franchising. As a former Inc. 500 Franchise President and multi-brand franchisee, Jon offers invaluable perspectives on this sector. We explore insights from his latest book, Non-Food Franchising: The Better Path to Franchise Ownership. Finally, in the second segment of the episode, we feature an excerpt from our celebrated podcast series, Great Quotes in Franchising.
  • by FranchiseInterviews
  • in Entrepreneur
  • 00:45
Reminder Reminder

On-Demand Episodes

FranchiseInterviews

This week, I was a guest on Scotty Milas' podcast, called ?All Things Considered Franchising.? In this interview, Scotty and I discuss the significant changes the franchising industry has gone through. We also talk about the importance of... more
Play Now
FranchiseInterviews

We are meeting with Dan Doherty, Director of Operations and Vice President of Kelly's Roast Beef. Since Doherty could remember, he has always loved Kelly's Roast Beef. Their buttery roll filled with delicious roast beef, barbecue sauce,... more
Play Now
FranchiseInterviews

Today's Great Quote in Franchising comes from Peter Baldine, the President of Moran Industries. Peter discusses some of the several advantages of franchising compared to non-franchise businesses are support and guidance.
Play Now
FranchiseInterviews

Every Business Has A Story When Dan and Ashley O'Loughlin were left without a groomer for their schnauzer, Bella, the couple took matters into their own hands- building their own dog grooming business. Their brand petbar has grown to 27... more
Play Now
FranchiseInterviews

Today's Great Quote in Franchising Comes from Mary Jane Riva, CEO of Pizza Factory. Mary Jane suggests aspiring entrepreneurs need to look under the hood before buying a franchise. Listen to this podcast to find out why. Partial... more
Play Now
FranchiseInterviews

My sister recently told me how she is addicted to Pickleball. She frequently sets her alarm clock at 11:55 PM EST to make reservations at midnight for a Pickleball court. Several months ago, I read a great article by Beth Ewen of Franchise... more
Play Now
FranchiseInterviews

Picture this scenario. You just started a company, and you need to hire a Chief Marketing Officer (CMO), Chief Financial Officer (CFO), and Chief Operating Officer (COO). How much do you think it will cost to achieve this task?
Play Now
FranchiseInterviews

Last month, we met with Chad Harrison, Franchise Development Representative at Authority Brands, and Michael Hutchins, Franchise Development Manager. Authority Brands is the parent company of several leading home service... more
Play Now
FranchiseInterviews

We are meeting with Lucas Clarke, VP of Franchise Development of Ninja Nation. Ninja Nation, is the leading provider of world-class obstacle course arenas and experiences across the country. Each Ninja Nation location offers a... more
Play Now
FranchiseInterviews

This was an interview we did with the incredible, motivational speaker and talk show host Coach Lynn Johnson. The topic was entrepreneurship and franchising. We gave some of our key tips we learned on our radio show. Learn more by... more
Play Now
Show Extras

Facebook comments

Available when logged-in to Facebook and if Targeting Cookies are enabled