Michelle Bounce, Chief Operating Officer& Integrator, JP Farley Corporation

In this week's episode of Pophealth Week, we're excited to showcase Michelle Bounce, the Chief Operating Officer at The J.P. Farley Corporation. Since joining the team in 2007, Michelle has consistently excelled across various roles within the company, demonstrating a deep understanding and innovative approach to the operations of a Third-Party Administrator (TPA). Her initiatives to revamp the conventional TPA structure through automation, cutting-edge technology, and process enhancements across the board have significantly increased efficiency. Michelle's passion for innovation extends to her collaborations with key vendors, fostering relationships that are rooted in a shared enthusiasm for transformative change.

As an esteemed member of the Health Care Administrators Association (HCAA) and holding licenses in life and health in Ohio, Michelle brings a wealth of knowledge and expertise to the conversation. Our discussion will delve into the role of TPAs in promoting value-based healthcare, moving beyond the traditional emphasis on cost reduction to explore how Care Management vendors can deliver the real value that self-funded employers seek. Join us for an insightful conversation about the future of healthcare administration and the pivotal role of TPAs in shaping it.