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a well taken-care-of customer will give you thousands of dollars in referrals.
This applies to almost any business—personal training, real estate, finance, coaching, and even funeral homes. (Think about it. When people choose a funeral home, where do they go? The Yellow Pages or to a trusted friend?)
Referrals are the best way to get clients for 99% of businesses because…
Step 1: Create a spreadsheet to track your referrals
Step 2: Send a gift or offer commission
Using your loyal customers as a starting point, spark the referral conversation with a gift.
Step 3: Say thank you
There’s no question that your gift or commission will let your customer know you appreciate them.
Step 4: Give them the referral script
After thanking your client and graciously asking for a referral, you need to make their follow-through easy.
Step 5: Keep asking
Part of the success of the “culture of referrals” is persistence. A one-time gift is nice, but it’s not enough.
People who should listen to this show are entrepreneurs